Returns & Exchanges
At Lux Afrique Boutique, we strive to ensure your luxury fashion experience is seamless, offering a 14-day return period for items in their original, unworn condition with all designer tags attached. Our curated collection reflects the finest African craftsmanship, and we are committed to your absolute satisfaction with every purchase.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully place the items in their original luxury packaging, ensuring all security seals and designer labels remain intact and untampered.
Ship the Item
Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects and approves the return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing